Help Us Answer the Call!
The Lesbian Gay Bi Trans Youth Line is a service that relies on the contribution of many volunteers. The donation of time and talent by all our volunteers ensures that we are able to provide an empathetic ear and important information to isolated and at-risk youth throughout Ontario. Online and on the phone, Youth Line volunteers provide a province-wide free and anonymous peer support service for lesbian, gay, bisexual, transsexual, transgender, 2-spirited, queer and questioning youth in Ontario.
Why Volunteer?
- Meet new people and build your network of support
- Explore new challenges and learn new skills
- Improve the quality of life in the LGBTQ community
- Be there for someone that needs support, information and resources
Things To Consider
- How much time do I have to volunteer?
- What personal and professional skills would I enjoy sharing or like to develop?
Volunteer Opportunities
There are many ways to contribute to the Youth Line. Volunteers of all ages are welcome. However, Peer Support Volunteers must be 26 years old or younger and able to get to Toronto to volunteer. If you wish to volunteer at the Youth Line, please submit your contact information here.
Peer Support Volunteers
Peer Support Volunteers are provided 40 hours of training in preparation for handling calls from our youth callers. Topics covered in the twice-annual training include active and supportive listening, safer sex info, self-care, anti-oppression and lots more. A supervisor is present for all volunteer shifts to provide support.
Currently, the deadline for training in the Fall of 2011 has passed. If you are still interested, please submit your contact information and you will be contacted for the next training opportunity. Click here. You may also e-mail us volunteer@youthline.ca or call us at 416 962 2232 x 228 for questions or inquiries.
Provincial Outreach Ambassadors
Not in Toronto? That’s ok! We still need your help!
Provincial Outreach Ambassadors are the Youth Line's eyes, ears, hands, and feet across the province. Responsible for ensuring outreach materials reach community organizations, recruiting volunteers/members/donors, and reaching out to their communities these special volunteers ensure that youth across the province can access our service.
If you are interested contact outreach@youthline.ca or call us at 416 962 2232
Fundraising and Administrative Volunteers
This is an opportunity for youth and non-youth community members to make a contribution to the Youth Line where we need it most. It may not seem exciting, but administrative and fundraising support allows the small staff team at the Youth Line to accomplish so much more than we ever could without your help.
Duties may include:
- Assist Fundraising Coordinator with mail campaigns and/or phone campaigns
- Assist with donor appreciation
- Assist with maintenance of the donor and referral resource databases
- Assist Outreach Coordinator with assembling outreach materials packages
For more information about being a fundraising or administrative volunteer, contact Fundraising Coordinator, Lindsay Sweeney: donate@youthline.ca
Events Volunteers
Every year the Youth Line holds two major events: Line Art auction and Community Youth Awards. These two very different events each require a team of energetic go-getters on event day to help us make it happen.
Duties/roles may include:
- Set up and tear down for events
- Art Wrapping
- Registration
- Art runners
- Cashiers
- Greeters
- Raffle ticket sales
- Committee membership
For more information about becoming an events volunteer please email donate@youthline.ca







