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Resources and Referrals Assistant

 

Resources and Referrals Assistant

CONTRACT – Canada Summer Jobs Contracts (30 hours/week for 9 weeks – 270 hours total) 

LGBT YouthLine is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 & under) across Ontario. We do this by:  

  • Providing anonymous peer support & referrals;  
  • Training youth to provide support to other youth; &  
  • Providing resources so youth can make informed decisions. 

These positions are supported by Canada Summer Jobs funding, therefore applicants must:  

  • Be between 15 and 30 years of age at the start of the employment;  
  • Be part of the 2SLGBTQ+ community;   
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;  
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulation.   

 

Compensation:   

  • $19/hr + 4% Vacation Pay  
  • Paid Sick Time  

 

Responsibilities:  

  • Research and contact 2SLGBTQ+ youth-serving groups to raise awareness about our programs 
  • Assist with adding and updating programs and services in our referral database 
  • Research and compile resources relevant to 2SLGBTQ+ youth on a wide range of topics 
  • (e.g. health, housing, education) 
  • Support with the development of referral and resource database processes 
  • Participate in feedback and review of processes and resources 
  • Support with creating resource highlight features for our newsletter and social media 
  • Write resources and referrals-based content for use in training and on shift 
  • Support online/in-person Pride events and 2SLGBTQ+ youth programs on behalf of YouthLine to promote our services and volunteer recruitment processes, as needed 
  • Provide other outreach and engagement support, as required 
  • Participate in YouthLine meetings and events, as requested 
  • Other duties as assigned 

 

Required Skills:   

  • Understands and supports anti-oppression and anti-racism, through lived, theoretical and practical methods;  
  • Knowledgeable and comfortable with the diverse issues facing 2SLGBTQ+ youth in specific regions and/or across Ontario;  
  • Excellent proficiency in Microsoft Office and all its applications;  
  • Strong written and oral communication skills;  
  • Demonstrated ability to work both in a team environment as well as independently. 

Assets: 

  • Experience and/or knowledge in research and resource development;   
  • Experience with managing and maintaining databases an asset;  
  • Experience with content development and facilitation an asset; 
  • Skills in video editing, content creation, and/or curriculum work 

 

Work Environment  

  • Hours of Work: 30 hours/week   
  • Location: Remote, home-based position. Access to reliable internet and laptop is required 
  • Supervision: This position is supervised by the Resources and Referrals Coordinator 

Application for Consideration
 

LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. 

Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential. 

  • Application deadline: June 5, 2023, 11:59 pm 
  • Submit a resume and cover letter to jobs@youthline.ca focusing on demonstrated skills and why the position appeals to you. 
  • Due to limited resources and time constraints, only candidates who are selected for interviews will be contacted. 
  • Contact jobs@youthline.ca for questions or accommodations in the application process. 

 

Digital Communications Assistant 

 

Digital Communications Assistant
CONTRACT – Canada Summer Jobs Contracts (30 hours/week for 9 weeks – 270 hours total) 

LGBT YouthLine is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 & under) across Ontario. We do this by:  

  • Providing anonymous peer support & referrals;  
  • Training youth to provide support to other youth; &  
  • Providing resources so youth can make informed decisions. 

These positions are supported by Canada Summer Jobs funding, therefore applicants must:  

  • Be between 15 and 30 years of age at the start of the employment;  
  • Be part of the 2SLGBTQ+ community;   
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;  
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulation.   

 

Compensation:   

  • $19/hour + 4% Vacation Pay  
  • Paid Sick Time  

 

Responsibilities:  

  • Assist with the development and creation of digital content for YouthLine’s social media accounts and website, including, but not limited to, graphics, copy, and short form video content (e.g. TikTok, Instagram Reels); 
  • Support the implementation of YouthLine’s Pride and Back to School campaigns with a focus on engaging 2SLGBTQ+ youth across Ontario; 
  • Assist with creating content and copy for YouthLine’s external newsletters; 
  • Support with administrative tasks related to Communications, including, but not limited to, developing a folder management system on Canva; 
  • Support with the development of social media guidelines; 
  • Assist with communications support of fundraising strategies; 
  • Help monitor and evaluate the impact of our digital presence, in particular analytics reporting for social media and our newsletter; 
  • Assist in outreach with Prides and community groups across Ontario, as needed; 
  • Participate in YouthLine meetings and events, as requested;   
  • Other duties as assigned. 

Required Skills:   

  • Understands and supports anti-oppression and anti-racism, through lived, theoretical and practical methods; 
  • Knowledgeable and comfortable with the diverse issues facing 2SLGBTQ+ youth in specific regions and/or across Ontario; 
  • Experience in social media content creation; 
  • Excellent proficiency in Microsoft Office and all its applications; 
  • Experience and/or knowledge using Canva, Hootsuite, MailChimp, and/or WordPress; 
  • Strong written and oral communication skills; 
  • Demonstrated ability to work both in a team environment as well as independently;  
  • SEO and Google Analytics knowledge, an asset. 

Work Environment  

  • Hours of Work: 30 hours/week   
  • Location: Remote, home-based position. Access to reliable internet and laptop is required. 
  • Supervision: This position is supervised by the Communications Specialist and the Executive Director. 

Application for Consideration
 

LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. 

Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential. 

  • Application deadline: June 5, 2023, 11:59 pm 
  • Submit a resume and cover letter to jobs@youthline.ca focusing on demonstrated skills and why the position appeals to you. 
  • Due to limited resources and time constraints, only candidates who are selected for interviews will be contacted. 
  • Contact jobs@youthline.ca for questions or accommodations in the application process. 

Finance & Fundraising Assistant

Finance & Fundraising Assistant 
CONTRACT – Canada Summer Jobs Contracts (30 hours/week for 9 weeks – 270 hours total)  

 

LGBT YouthLine is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 & under) across Ontario. We do this by:   

  • Providing anonymous peer support & referrals;   
  • Training youth to provide support to other youth; &   
  • Providing resources so youth can make informed decisions.  

 

These positions are supported by Canada Summer Jobs funding, therefore applicants must:   

  • Be between 15 and 30 years of age at the start of the employment;   
  • Be part of the 2SLGBTQ+ community;    
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;   
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulation.    

 

Compensation:   

  • $19/hour + 4% Vacation Pay  
  • Paid Sick Time 

  

Responsibilities: 

  • Support in financial record-keeping, analysis, and data management for the organization. 
  • Support in the financial operations of a charitable non-profit organization in the 2SLGBTQ youth sector. 
  • Support our annual Pride Campaign focused on engaging the 2SLGBTQ community across Ontario, including through in-person/online Pride events. 
  • Assist in the development of tools, processes and best practices in finance that are youth-focused and inclusive of all levels of financial literacy.  
  • Contribute to evaluation and reports, as requested.  
  • Participate in YouthLine meetings and events, as requested.  
  • Other duties as assigned. 

 

Required Skills: 

  • Understands and supports anti-oppression and anti-racism, through lived, theoretical and practical methods;  
  • Knowledgeable and comfortable with the diverse issues facing 2SLGBTQ+ youth in specific regions and/or across Ontario;  
  • Excellent proficiency in Microsoft Office and all its applications;  
  • Strong written and oral communication skills;  
  • Demonstrated ability to work both in a team environment as well as independently. 

 

Assets: 

  • An interest in learning about finance and fundraising processes in a non-profit environment.  

 

Work Environment  

  • Hours of Work: 30 hours/week   
  • Location: Hybrid In-Person/Remote. Ability to work from our fully accessible office in central Toronto required at times, otherwise will be home-based. Access to reliable internet and laptop is required 
  • Supervision: This position is supervised by the Finance Manager 

 

Application for Consideration 

 

LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. 

Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential. 

  • Application deadline: June 13, 2023, 11:59 pm 
  • Submit a resume and cover letter to jobs@youthline.ca focusing on demonstrated skills and why the position appeals to you. 
  • Due to limited resources and time constraints, only candidates who are selected for interviews will be contacted. 
  • Contact jobs@youthline.ca for questions or accommodations in the application process. 

Community-Based Trainer 

Community-Based Trainer
CONTRACT – Canada Summer Jobs Contracts (30 hours/week for 9 weeks – 270 hours total) 

LGBT YouthLine is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 & under) across Ontario. We do this by:  

  • Providing anonymous peer support & referrals;  
  • Training youth to provide support to other youth; &  
  • Providing resources so youth can make informed decisions. 

These positions are supported by Canada Summer Jobs funding, therefore applicants must:  

  • Be between 15 and 30 years of age at the start of the employment;  
  • Be part of the 2SLGBTQ+ community;   
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;  
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulation.   

 

Compensation:   

  • $19/hr + 4% Vacation Pay  
  • Paid Sick Time  

 

Responsibilities:  

  • Assist with the development and editing of YouthLine’s e-learning curriculum to be used by YouthLine’s internal team which may include, volunteers, staff, and Board members. Development can include, but is not limited to, writing content, creating videos, or graphic design; 
  • Support ongoing peer support training cohort through cofacilitation and peer support scenarios. 
  • Create accessibility checklists for modules and training sessions, implement accessible changes to curriculum 
  • Assist with the upload of content onto YouthLine’s learning management system; 
  • Act as contact person to volunteers during the training period 
  • Participate in the feedback and review process for curriculum development; 
  • Support with internal resource development to be used by HelpLine volunteers; 
  • Participate in YouthLine meetings and events, as requested;   
  • Other duties as assigned. 

 

Required Skills:   

  • Understands and supports anti-oppression and anti-racism, through lived, theoretical and practical methods; 
  • Knowledgeable and comfortable with the diverse issues facing 2SLGBTQ+ youth in specific regions and/or across Ontario; 
  • Experience and/or knowledge in developing and facilitating training, preferably for youth; 
  • Excellent proficiency in Microsoft Office and all its applications; 
  • Strong written and oral communication skills; 
  • Demonstrated ability to work both in a team environment as well as independently. 

Assets: 

  • Skills in video editing, content creation, and/or curriculum work 
  • Familiarity with Learning Management Systems 
  • Familiarity with LGBT Youthline’s peer support model 

 

Work Environment  

  • Hours of Work: 30 hours/week   
  • Location: Remote, home-based position. Access to reliable internet and laptop is required. 
  • Supervision: This position is supervised by the Outreach and Training Manager and/or Helpline Manager. 

 

Application for Consideration
 

LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. 

Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential. 

  • Application deadline: June 4, 2023, 11:59 pm 
  • Submit a resume and cover letter to jobs@youthline.ca focusing on demonstrated skills and why the position appeals to you. 
  • Due to limited resources and time constraints, only candidates who are selected for interviews will be contacted. 
  • Contact jobs@youthline.ca for questions or accommodations in the application process.