Get Involved

Become a HelpLine Volunteer

LGBT YouthLine is looking for 2SLGBTQ youth (16-29 years old) to join our HelpLine as an anonymous Peer Support Volunteer. Volunteers will support other 2SLGBTQ youth across Ontario by text, online chat, and email.

About LGBT YouthLine

Lesbian Gay Bi Trans YouthLine is a Queer, Trans, Two-Spirit youth-led organization that affirms and supports the experiences of youth (29 & under) across Ontario. We do this by:

  • Providing anonymous peer support & referrals;
  • Training youth to provide support to other youth; &
  • Providing resources so youth can make informed decisions.

What We Offer 

  • A robust 33-hour training program focused on Anti-Oppression, Anti-Racism, and active listening, at the end of which you will become a peer support volunteer on our HelpLine
  • Virtual spaces to meet other 2SLGBTQ+ youth across Ontario and join our community at YouthLine
  • Continuous learning and opportunities such as booster trainings, mentorship opportunities, and an opportunity to train to become a virtual phone volunteer in 2021 or 2022

What we’re looking for

  • 2SLGBTQ youth members (16-29 years old)
  • Reside in Ontario
  • Be able to attend all training sessions (see dates below)
  • Commit at least 3 hours per week
  • Attend monthly volunteer meetings
  • Volunteer as a HelpLine Volunteer for at least 1 year

Training and Application Details

Training dates:  September 29th – December 8th, 2020

Training runs every Tuesday during that period from 6:00-9:00pm EST. The training dates are as follows:

  • September 29
  • October 6, October 13, October 20, October 27
  • November 3, November 10, November 17, November 24
  • December 1, December 8 

To apply, click here to fill out the application form by Thursday, September 17th at 11:59pm. Successful applicants will be invited to a group interview, to be scheduled during the week of  September 21st to September 25th.

Grounded in principles of Anti-Racism and Anti-Oppression, we recognize and encourage applications from communities that are further marginalized, including: Black, Indigenous and people of colour, Trans-feminine people, Disabled people, people with experiences of migration, people who have experiences of poverty, and people of high school age. We are particularly interested in candidates from outside the Greater Toronto Area. All work can be done online.

Still have questions? Join us at a Peer Support Volunteer Information Session on Thursday, September 10 at 6pm EST. To register for the information session, click here.

For more information on volunteering at YouthLine, please contact Sierra at All information submitted on this application will be kept confidential and accessed only by YouthLine staff. Please note that unless otherwise notified, email will be used as the primary mode of communication.