COVID-19 Update for Peer Support HelpLine

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Volunteer Opportunities

HelpLine Peer Support Volunteers

LGBT YouthLine is currently recruiting 2SLGBTQ+ youth (16-29 years old) to operate our remote HelpLine! If you are passionate about supporting and collaborating with other 2SLGBTQ+ youth across Ontario, please read more about this opportunity below.  

We operate remotely, so anyone across Ontario can take part! YouthLine offers an accessibility fund for those who may need additional support. 


We are excited to announce that volunteer applications for our Peer Support HelpLine are currently open! Our HelpLine offers active listening to 2SLGBTQ+ youth across Ontario, following a non-judgmental and harm reduction approach. Our volunteers take chats and texts remotely, during weekly 3-hour shifts, while connecting with shift supervisors and other volunteers in an online meeting space. 

HelpLine volunteers undergo a 12-week online training program, consisting of independent e-learning modules and weekly Zoom discussion & practice sessions. Themes covered during training include: gender, sexuality, anti-racism & anti-oppression, settler colonialism, spirituality & faith, trans healthcare, harm reduction, and disability justice. 

What we offer:  

  • An opportunity to be part of the largest 2SLGBTQ+ youth organization in the province 
  • Skills, experience, and knowledge around active listening, peer support, anti-oppression, and issues facing 2SLGBTQ+ youth 
  • Continuous learning and opportunities throughout the year, such as skill-shares, socials, workshops, and committees 
  • YouthLine merch, care packages, and gift cards! 

Full details and training schedule can be found here, and the application is here. 

The deadline to apply is Monday, April 10th at 11:59pm EST

Questions? Reach out to 

Student Placements

At this time, we don’t have student placements available. To ensure that students can do meaningful work in areas such as peer support, provincial work, fundraising, event planning, the nonprofit sector, and more, we are currently rethinking what a student program looks like at YouthLine.

We encourage you to stay involved with us in other ways, such as tuning in to our newsletter and social media for updates on opportunities!