COVID-19 Update for Peer Support HelpLine

Get Involved


Why Volunteer?

  • Meet new people and build your network of support
  • Explore new challenges and learn new skills
  • Improve the quality of life in the LGBTQ community
  • Be there for someone that needs support, information and resources

Things To Consider

  • How much time do I have to volunteer?
  • What skills would I enjoy sharing or like to develop?


Volunteer Opportunities

Peer Support Volunteers – Application Open!

Peer Support Volunteers are 2SLGBTQ youth (16-29) on the other end of the line. They take calls, chats, and texts from Ontario’s 2SLGBTQ youth, Sunday-Friday, 4:00-9:30 PM. Volunteers MUST be able to travel to our Toronto location once a week – we do not have remote peer support volunteers, everyone works out of our offices in Toronto!

Deadline to apply is March 8. Interviews will be held the week of March 16th, and training starts March 31st.

You can submit your application using this form: Apply Here!

Volunteering means:

  • Being part of one of the largest 2SLGBTQ youth organizations in the province
  • Experiencing a fun and challenging training that focuses on anti-racism and anti-oppression frameworks
  • Hanging out in a community of other 2SLGBTQ youth
  • Receiving food and TTC tokens

Training Dates and Times for 2020:

In order to equip volunteers with the tools, knowledge, and skills needed to offer peer support on the lines, new volunteers must complete a 37-hour training in Toronto, which takes place over 9 weeks.  Attendance is mandatory at all training sessions.

The Spring 2020 training cycle will run from March 31 – May 26. The training schedule is as follows:

Tuesday, March 31

Saturday, April 4

Tuesday, April 7

Tuesday, April 14

Tuesday, April 21

Tuesday, April 28

Saturday, May 2

Tuesday, May 5

Tuesday, May 12

Tuesday, May 19

Tuesday, May 26

Weekday sessions will run from 6:00 PM – 9:00 PM, with weekend sessions running from 11:00 AM – 4:00 PM.

For more information, please contact Sierra at or (416) 962-223 extension 230. All information submitted on this application will be kept confidential and accessed only by YouthLine staff. Please note that unless otherwise notified, email will be used as the primary mode of communication.


Join Youth Line’s Committees!

  • For each committee, please fill in our application form to help us get to know you.
  • Resume and cover letter are not necessary.
  • Prior experience is not necessary.
  • Applications will be accepted on a rolling basis but we can’t guarantee immediate volunteer opportunities.
  • Send questions or express your interest to join via

Here’s more about each committee:

Craftathon Committee

Open to 2SLGBTQ youth and non-youth in the Toronto area

Are you artsy? Like making crafts? Do you like connecting with people? Are planning events totally your thing? If so, join LGBT Youth Line’s Craftathon Committee!

Craftathon is LGBT Youth Line’s annual fundraiser. Taking place in early spring, Craftathon is a day of crafting and community. Participants who want to attend Craftathon sign up individually or as a team and ask their friends, colleagues, family, and other folks to pledge them to spend a day of crafting to raise money for LGBT Youth Line. Participants must raise a minimum amount to attend.  On Craftathon day, participants can learn how to make a variety of crafts from craft table leads, all while enjoying good food and good company.

The Craftathon Committee is responsible for making Craftathon happen. Specific activities include:

  • Planning the event;
  • Obtaining sponsorships;
  • Recruiting volunteer table leads to teach crafts;
  • Maintaining a social media presence;
  • Managing logistics;
  • Organizing volunteers; and,
  • Running the event on Craftathon day.

Craftathon has been a success for the past three years and we can’t wait for our next one.

Planning for our 2020 Craftathon begins now and committee meetings will take place between August and March 2020.

Help us grow the Craftathon to make it bigger and better! Click here for more information

Outreach Committee

This committee is open to LGBTQ youth and non-youth, allies and those outside of Toronto.

Help us spread the word about Youth Line and better serve the needs of communities across the province!

  • Support the work of a 2SLGBTQ youth-led organization
  • Increase Youth Line’s reach across Ontario
  • Represent the needs of your community
  • Make connections to organizations on Youth Line’s behalf

We also hope that members of this committee can do outreach for Youth Line by attending community events and/or distributing our outreach materials within their respective communities.

Student Placements (Available in September 2020)

We look forward to inviting students to apply for placement positions with us. YouthLine has a number of exciting positions throughout the organization where students can do meaningful work and learn more about peer support for LGBTQ2S youth, provincial work, fundraising, event planning, and the nonprofit sector. If you are interested, please email

Join Our Board of Directors (CLOSED)

LGBT YouthLine is looking for youth (18-29 years old) and non-youth candidates to join our Board of Directors. There are currently three positions available to be filled.

Our Board works with the Executive Director, staff, and volunteers to fulfill our mission to serve 2SLGBTQ youth. As a Board Member, you can expect to participate in a wide range of activities, such as:

  • Attending and participating in monthly board meetings
  • Policy writing, research, policy review
  • Representing the organization at public events
  • Participating in fundraising initiatives
  • Planning for the future of the organization
  • Chairing and sitting on various committees.

Board Members are required to serve a minimum of one 2-year term, with an average monthly commitment of 15 to 20 hours.  Hours include attendance at our monthly board meetings on the last Thursday evening of each month, participation in two committees, and supporting and attending YouthLine events.

Click here to learn more about joining our Board of Directors