COVID-19 Update for Peer Support HelpLine

Get Involved

Volunteer Opportunities

LGBT YouthLine is currently recruiting 2SLGBTQ youth (16-29 years old) for two volunteer programs!

We’re looking for volunteers for our Peer Support HelpLine AND our Provincial Youth Ambassador Program!

If you are passionate about supporting and collaborating with other 2SLGBTQ+ youth across Ontario, please read more about these opportunities below.  

These are both remote programs, so anyone across Ontario can take part! YouthLine offers an accessibility fund for those who may need additional support. 

The deadline to apply to both programs is Monday, May 23rd, 2022 at 11:59pm EST.

Peer Support HelpLine

We are excited to announce that volunteer applications for our Peer Support HelpLine are currently open! Our HelpLine offers active listening to 2SLGBTQ+ youth across Ontario, following a non-judgmental and harm reduction approach. Our volunteers take chats and texts remotely, in weekly 3-hour shifts, while connecting with shift supervisors and other volunteers in an online meeting space.

HelpLine volunteers undergo a 12-week training program, and for the first time ever, we are offering a hybrid training model. The first 5 workshops will be completed independently online (with 1.5 hour zoom sessions to practice scenarios), and the remainder will be done in 3-hour Zoom trainings.

Themes covered during training include: gender, sexuality, anti-racism & anti-oppression, settler colonialism, trans healthcare, harm reduction, and disability justice. 

What we offer:  

  • An opportunity to part of the largest 2SLGBTQ+ youth organization in the province 
  • Skills, experience, and knowledge around active listening, peer support, anti-oppression, and issues facing 2SLGBTQ+ youth 
  • Continuous learning through skill-shares, and opportunities to continue your training to become a virtual phone volunteer 
  • Access to volunteer socials and being part of the YouthLine community   
  • YouthLine merch, care packages, and gift cards! 

Full details, including eligibility and training schedule can be found here, and the application is here.

The deadline to apply is Monday, May 23rd, 2022 at 11:59pm EST.

Questions? Reach out to

Provincial Youth Ambassador Program (PYAP)

The Provincial Youth Ambassador Program (PYAP) brings together 20 2SLGBTQ+ youth from across Ontario to strengthen leadership skills, and build community. This year, PYAP will have two streams:  

  1. Outreach & Engagement: A team of 10 Youth Ambassadors (YAs) will lead outreach and engagement initiatives, including tabling at Pride and community festivals (in-person and/or virtually), facilitating presentations and workshops for youth groups and in youthspaces, and connecting with local 2SLGBTQ+ communities and organizations. 
  1. Podcasts & Digital Media: Working as a team, 10 YAs will create a podcast series from start to finish! With support from a Program Coordinator and mentors, YAs will learn about the podcast creation process, including visioning and ideation, script-writing, recording, editing, and launching! 

PYAP is a 10-month long program and requires a total commitment of 120 hours.

Full details can be found here, and the application is here.

The deadline to apply is Monday, May 23rd, 2022 at 11:59pm EST.

Questions? Reach out to

Student Placements

At this time, we don’t have student placements available. To ensure that students can do meaningful work in areas such as peer support, provincial work, fundraising, event planning, the nonprofit sector, and more, we are currently rethinking what a student program looks like at YouthLine.

We encourage you to stay involved with us in other ways, such as tuning in to our newsletter and social media for updates on opportunities!